Last Updated: November 6, 2023
Information We Collect
1. Personal Information: We may collect personal information such as your name, contact details, and billing information to provide our services and process payments.
2. Device Information: When you submit your device for repair, we may collect data necessary for the repair process, including device specifications and identification numbers.
3. Communication Data: We may retain records of our communication with you, including emails, phone calls, and any inquiries or service requests.
How We Use Your Information
1. Service Provision: We use your personal and device information to provide repair services, including diagnosing issues and returning your device in optimal condition.
2. Communication: Your contact information is used for service-related communication, updates, and customer support.
3. Payment Processing: We process billing information to facilitate payments for services provided.
4. Legal Obligations: We may use your information to comply with legal and regulatory requirements.
Data Protection and Security
iFixOrlando is dedicated to maintaining the security and confidentiality of your personal information. We implement industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
We do not sell or trade your personal information to third parties. However, we may share information with trusted service providers, such as payment processors and technical support teams, to facilitate our services. These entities are also bound by strict confidentiality agreements.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable laws.
You have the right to review, update, or delete your personal information held by iFixOrlando. If you have any questions or requests regarding your data, please contact us.
Cookies and Tracking
Thank you for entrusting iFixOrlando with your mobile cellphone repair needs. We are committed to maintaining the highest standards of data protection and privacy for our valued customers.